Terms and Conditions

Terms and Conditions

1. Application

These general terms and conditions apply to all orders and purchases made through Valonita.com (hereinafter referred to as the "Website"), operated by Jaani Ecom LTD (hereinafter referred to as "we," "us," or the "Company"). By making a purchase, you agree to these terms and conditions.

2. Company Information

  • Company Name: BAKALIR GROUP LTD

  • Company Number: 15819436

  • Address: 51 Eastcheap, London, England, EC3M 1DT

  • Phone: +46 721 495 050

  • Email: info@valonita.com 


3. Conclusion of the Agreement

A binding agreement between the customer and Jaani Ecom LTD is formed when the customer places an order on the Website and we send an order confirmation via email.

We reserve the right to decline or cancel orders for legal or operational reasons.

4. Prices & Payment

  • All prices on the Website are displayed in GBP or the currency applicable to the customer's location and include statutory VAT.

  • Shipping costs are displayed separately at checkout and are not included in the price unless explicitly stated.

  • Payment can be made using available payment options such as credit card, PayPal, or other supported methods.

  • Payment is required at the time of ordering.

5. Delivery

  • Products are delivered to the address provided by the customer at checkout.

  • We strive to ship orders as quickly as possible. Delivery time typically ranges from 7 to 14 business days, depending on the destination and product availability.

  • We are not responsible for delays caused by third-party providers, such as shipping companies.

  • International shipping is available, with shipping costs displayed at checkout.

6. Right of Withdrawal

  • You have the right to cancel your purchase within 14 days of receiving the goods, without providing a reason.

  • To exercise this right, you must notify us in writing via email or post.

  • Return shipping costs are covered by the customer unless the product is defective or incorrect.

7. Returns & Refunds

  • Products must be returned in their original condition (unused, undamaged, and in original packaging) within 14 days of receipt.

  • After an approved return, we will refund the purchase amount.

  • Returns that do not meet our requirements may be refused or only partially refunded.

  • For full details, refer to our Return & Refund Policy.

8. Warranty & Liability

  • All products are covered by statutory warranty and complaint rights.

  • We are not responsible for damage caused by improper use of the products.

  • Our maximum liability is limited to the purchase price of the product.

9. Privacy & Data Protection

  • We are committed to protecting your personal information.

  • Your data is processed in accordance with our Privacy Policy.

10. Changes to Terms and Conditions

  • We reserve the right to modify these terms and conditions at any time.

  • Updates will be posted on the Website and take immediate effect.

  • We recommend reviewing our terms and conditions regularly.

11. Applicable Law & Disputes

  • These terms and conditions are governed by the laws of England and Wales.

  • Any disputes will be handled by the courts of the United Kingdom.

12. Contact Information

  • Email: info@valonita.com

  • Telephone: +46 721 495 050

  • Address: 51 Eastcheap, London, England, EC3M 1DT

Have questions? Contact us – we’re happy to help!